Concierge services essentially consist of personal services. By calling on a concierge, you benefit from assistance in many aspects of daily life. Before even mentioning the services specific to the Airbnb concierge business, let's recall the services that can be found in the traditional concierge service, that is to say the private concierge service.
This article is written in collaboration with Alexandra, director of our concierge service in Bordeaux.
Below, the services of a concierge:
Find service providers (plumber, electrician, etc.)
Carry out administrative procedures
Ensure a presence during appointments (deliveries, etc.)
Personal and professional purchases (gifts, equipment, etc.)
Organization of daily life or events
...
We quickly notice that the services of a concierge are very varied. They essentially consist of assisting the client in his daily life and allowing him to calmly delegate tasks that do not expressly require his personal presence for their performance. Delegation is essential in the conciergerie, as well as trust, rigor and regularity.
What are the services of an Airbnb concierge:
As with private concierge services, Airbnb concierge services, ie specialized in the management of seasonal rentals, have seen their range of action greatly increased. The rental management aspect requires a greater investment on the part of your concierge agency and therefore broadens the fields of application of its know-how. Here are the services of an Airbnb YourHostHelper concierge:
- Creation of online advertisements
- Professional housing photography
- Optimization of rental rates
- Calendar management
- Traveler Tracking
- Supply and maintenance of household linen
- Professional cleaning
- Maintenance service
- Check-in / Check-out
- Welcome gifts
- 24/7 assistance service
- Evaluation follow-up
- Housing insurance
- Consumables Tracking
- Concierge Services
The idea here is not to go into the details of each service. However, if you would like to know more about one or other of these services, we invite you to consult the dedicated page on our site: our concierge services. As you can see, the notion of personal services remains omnipresent while fully integrating and adapting to the business of rental management. It should be noted that short-term rental is in perfect correlation with the notion of daily availability of the traditional concierge service. The management of Airbnb rentals therefore has a lot to gain from integrating concierge services, in that they greatly facilitate the daily life of both owners and their tenants.
Despite this, these two concierge models offer different billing. The Airbnb concierge will generally be able to apply rates as a percentage of the rental income generated or at a fixed rate depending on the services provided. To find out all about Airbnb agency pricing, we invite you to read the following article: What price and what percentage does a concierge charge? You can also find all the articles in our file on the theme of Airbnb concierge services from the following links:
File: All you need to know about the Airbnb concierge service and rental management
What is seasonal rental?
Seasonal and long-term rental: what are the differences?
What are the vacation rental websites?
How does an Airbnb concierge work?
What are the services of a concierge?
What price and what percentage does a concierge charge?
What is the role of an Airbnb concierge agency?
How to put an apartment under rental management ?
How to get started in concierge services?
