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How to get started in concierge services?

Do you own seasonal rental accommodation and enjoy managing your Airbnb rentals yourself? Are you in a period of professional retraining and want to open up to the world of seasonal rentals and real estate? Or have you worked with Airbnb agencies in the past and thought you could offer more advanced services and bring your stone to the building to support the owners? This article will provide you with food for thought to consider your professional project and get started in concierge services.

This article is written in collaboration with Michael, director of our Airbnb concierge in Cannes and creator of the YourHostHelper brand.

Take stock of your seasonal rental management skills:

As in many professions, your skills and know-how will be your best allies to consider a profession, a professional retraining or to make your passion your profession. However, the concierge service and more particularly the Airbnb concierge service is a relatively recent profession that has emerged thanks to the development of vacation rental platforms between individuals. As a result, there is no training or diploma specific to the job of concierge and management of seasonal rentals. However, real skills are required. Among :

  • The sense of organization and autonomy
  • The sense of relational and commercial
  • The ability to make decisions
  • Ease of computer use
  • Knowledge of the vacation rental market
  • Knowledge of the real estate market

This knowledge will be more than useful for you to get started in concierge. However, as with all new professions, it is above all your personal qualities that must be sought, the knowledge directly related to this field of activity can be worked on afterwards. However, we recommend that you learn as much as possible about what constitutes the job of the Airbnb concierge: estimate the rental income of a property, know the seasonal rental market, know the platforms and how they work in detail, discover the software most used for asset management… Will be essential in your daily business and will give you greater leeway.

Define and invest yourself in your professional project:

Define the contours of your professional project: Who do you want to work with? Who do you not want to work with? What attracts you to the world of concierge services and how can you make the most of it? These are all questions to ask yourself. Also define in what form you wish to enter the world of concierge services: employee, seasonal, in the office or in the field, as a freelancer, director or director of an agency of several people... Joining the world of concierge services means having the choice between different professions and being able to find the one that suits us best.

Once your objective is well defined: invest yourself in it as much as possible. It is very important to want something, but it is nothing without taking action. This is your project and it will not come true on its own, especially if you are unfamiliar with the tourism or real estate sector. Every day, document yourself, provoke meetings to boost your project, contact support organizations, question those around you and get inspired. These are all small actions that are easy to carry out on a daily basis and which will allow you to quickly and easily realize your project by putting all the cards in your hands.

Our concierge and rental management franchise is made for you:

YourHostHelper opened its concierge and rental management franchise program in 2022 to allow everyone to join the world of Airbnb concierge services. We are looking for motivated people, wishing to undertake in their geographical area while benefiting from the support of a complete network to launch an Airbnb concierge agency in the best conditions. To date, YourHostHelper and its concierge franchise is present in more than 60 cities in France and manages several hundred seasonal rentals across the country. By choosing YourHostHelper, you are choosing security thanks to individualized support, an online training platform to learn all about our business and the strength of a network of several dozen agencies without making any concessions on the freedom of 'stock. You remain an independent entrepreneur and are 100% free to make your decisions in your sector to make your business grow.

For more information, we invite you to browse the site dedicated to our Airbnb concierge franchise. You will find there all the modalities on the profiles of candidates that we are looking for, the modalities of access but also all these things that YourHostHelper will bring you to help you start your concierge agency on the wheel hats and move forward serenely in the design of your entrepreneurial project.

We invite you to find the previous articles in our dossier on the world of Airbnb concierge services and seasonal rental management:

File: All you need to know about the Airbnb concierge service and rental management
What is seasonal rental? 
Seasonal and long-term rental: what are the differences?
What are the vacation rental websites?
How does an Airbnb concierge work?
What are the services of a concierge?
What price and what percentage does a concierge charge?
What is the role of an Airbnb concierge agency?
How to put an apartment under rental management ?
How to get started in concierge services?