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What price and what percentage does a concierge charge?

Are you renting your property on seasonal rental platforms and now wish to delegate to a specialized agency? Are you going to make an investment in rental real estate based on the Airbnb rental model? Are you inquiring about the airbnb concierge services close to your property and wondering what rate and what percentage does a concierge service charge? We are going to discuss here the different economic models of concierge services and make sure that you see more clearly what will cost you and bring you the services of a seasonal rental management agency.

This article is written in collaboration with Christine, director of our agencies Concierge in Soulac-sur-Mer et Lege-Cap-Ferret.

Highly variable rates from one Airbnb agency to another:

This is one of the observations that you must have made during your first research on the rates of Airbnb concierge services. The rates are highly variable, as well as the service offers are different most of the time. It is therefore difficult to make a real comparison of concierge services as there are so many disparities. Many concierge agencies, especially on a local scale, tend to offer different ranges of services from the basic to the more advanced with naturally higher rates for the more advanced packages. There are three pricing methods for airbnb concierge services:

  • Fixed pricing: this is a tailor-made price for each client and simply based on the services and the number of services performed. Most of the time offered in the form of a package (3 receptions, 3 households, etc.) per month and invoiced on a fixed basis.
  • Percentage pricing: This pricing is based on the rental income generated to charge a commission. This commission generally ranges from 15 to 30 or even 35% on the rental income generated by the property under management.
  • Fixed pricing + percentage: This is also a very popular method of invoicing which is based both on a commission on the rental income generated but including a fixed payment.

Our tips for better dealing with Airbnb agency rates:

1 – Compare what is comparable

Not all airbnb concierge services offer the same services and where some agencies offer very advanced rental management services, others hardly offer more advanced services than traditional real estate agencies and will bring very limited added value to your property. During your comparison, you therefore invite you to review the services of the agencies, their terms of application and to select the agencies that will be able to respond concretely and professionally to your expectations and those of your tenants.

2 – Estimate the costs concretely:

Whatever the mode of invoicing, commission, fixed or both together, we invite you to make an estimate of the costs over the long term. If you already have an Airbnb rental property and are experienced in managing your rentals, it will be easier for you. For newcomers to the world of seasonal rentals, make sure to collect data on the seasonal rental market at home to make your estimates (number of stays per year, average monthly rental income, platform commission, etc.) ). Tools like airdna.co can help you with this.

For the best, ask the agencies to make an estimate of your income over the year and to present to you the costs that their services represent over the year. By having projections from several agencies, you will have more elements of understanding to make a comparison between the services offered and the associated pricing.

3 – Check online reviews

This is simple and valid advice in many situations, but you have to keep in mind that the job of concierge is a job of personal service and that opinions will be excellent indicators of the satisfaction of others. owners of the Airbnv agency studied but also on the satisfaction of tenants staying in the property in question. So don't hesitate to inquire specifically about customer reviews and talk to the concierges to find out what is in place to ensure customer satisfaction.

What rate and what percentage for Airbnb YourHostHelper concierge services?

Each of the YourHostHelper agencies sets up a unique offer called "Complete Management" including by default each of our 15 services for the management of seasonal rentals. The Full Management offer is based on a 20% commission on rental income. A few clarifications:

– No fixed costs are included: neither at the beginning, during or at the end of the contract. Our only remuneration is the percentage commission.
– The rate remains invariable at 20%: whatever the rental income generated, the periods of availability of the accommodation or the time of year, our commission remains at 20%.

In other words: you only pay when the accommodation is rented. The payment of the commission is made after actual collection of the rents: you do not have to advance any money. We provide you with our rental tracking application with its accounting module so that you can monitor your accounting independently and have full transparency on the income generated and the associated commissions. At each stage of our collaboration, we make sure to earn your trust and that of your tenants thanks to an attractive offer, a complete service responding to your daily problems and rigorous availability. Our contracts are non-binding: you are free to leave when you wish or to take advantage of your seasonal rental yourself when you lift it.

Check out rates from our Airbnb concierge

After exploring the services and rates of Airbnb concierge agencies, you may be wondering what is the role of a concierge agency? This is precisely the subject of the next article in our dossier. We invite you to consult it here: What is the role of an Airbnb concierge? You can also find the list of all our articles by clicking on the following links:

File: All you need to know about the Airbnb concierge service and rental management
What is seasonal rental? 
Seasonal and long-term rental: what are the differences?
What are the vacation rental websites?
How does an Airbnb concierge work?
What are the services of a concierge?
What price and what percentage does a concierge charge?
What is the role of an Airbnb concierge agency?
How to put an apartment under rental management ?
How to get started in concierge services?

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