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What is the role of an Airbnb concierge?

We suggest here that you look further and ask the question of the role of the Airbnb concierge service for owners. Beyond its services and its prices, your concierge agency has several roles in your daily life and the realization of your real estate investment. Any lessor owner of course has the opportunity to proceed himself to the management of his seasonal rentals. However, during periods of high traffic or when several properties are rented out on airbnb, the role of the Airbnb agency takes on its full meaning for the owners.

This article is written in collaboration with Angélique, director of our agencies concierge service in Sète, Balaruc et Frontignan.

Allow you to delegate the management of your rentals with peace of mind:

Any owner who has taken on the management of his rentals himself will be able to testify to this: managing a seasonal rental is a daily adventure made up of encounters, hassles, challenges to overcome and we do not count the hours or the energy put to the benefit of the management of his property. But even with the greatest desire and the desire to save service providers to maximize rental performance, overwork, the time to devote to management, stress, unforeseen events and the high availability required also come to weigh in the balance. In high season or during the management of several properties, the question of delegating rental management quickly arises for landlords who are often out of breath.

This is the first role of the Airbnb concierge service: to ensure daily and strategic actions on behalf of the owners. The simple fact of being able to delegate the management of the calendar, arrivals and departures, cleaning, linen, prices and many other things gives a great shot of oxygen to the daily life of the owners. After having ensured the management of your rentals yourself for several months or even years, you will find immense satisfaction in becoming master of your time again but also will have the impression of having gained several hours per week or even per day to devote to things more enjoyable and less stressful. And why not a significant amount of time to devote to your next projects as well.

The Airbnb concierge service secures your rents and your investment:

Despite the fact that seasonal rental platforms integrate the management of payment defaults into their operations, the payment of rents is a source of anxiety for many owners who regularly face tenants who are very open to the idea of ​​staying with them but unscrupulous when it comes to checkout. As a seasonal rental professional, your Airbnb concierge does everything to secure the payment of rent. This requires a great knowledge of rental platforms and accepted practices, the rigorous selection of tenant profiles, the active monitoring of disputes, etc.

To secure your rents, our Airbnb concierge leaves nothing to chance in the daily management of your accommodation so that you can count on the effective collection of rents for each stay. We know how much a real estate investment and in particular in short-term rental is a long-term commitment for you and we make sure that everything goes for the best at the time of payment of rents and that your rental investment project takes place for the best in the long term and throughout our collaboration. Dispute resolution is part of our know-how and we put this strong point to your advantage.

Your Airbnb agency improves your rental income:

This point may seem nebulous and would deserve entire pages to be treated fully. Still, an Airbnb agency aims to improve your rental income and the profitability of your investment. By delegating the management of your rentals, you entrust your property to a professional agency that must know how to bring real added value to your property. The Airbnb concierge must be a cocktail of professional skills put at the service of vacation rentals between individuals. In this sense, the renewal brought to your seasonal rental will necessarily be felt in the income generated.

This requires better presented and more professional online ads to improve the conversion rate and therefore the occupancy rate of the accommodation. The optimization of rates, carried out by a specialist in the local rental market and not only by an algorithm, also makes it possible to significantly develop the income received. Finally, the provision of additional services such as reception in person, telephone assistance and breakdown assistance, gifts on arrival, professional cleaning, etc. These are all factors that have a positive influence on rental income.

The contribution of professional skills for your Airbnb rentals:

In short, the role of an Airbnb concierge is to take on the daily management tasks for you, but above all to bring professional know-how to it. Beyond saving time on a daily basis, you thus gain money and serenity in the realization of your investment. Beyond this almost “technical” know-how, trust and transparency must be at the heart of your relationship with your concierge agency.

At YourHostHelper, we make every effort to ensure the greatest transparency in our collaboration. Despite the geographical distance, we do everything we can to earn your trust, that of your tenants and ensure professional management of your Airbnb rentals in the best conditions. This is so that the cost of our agency is in reality an investment on your part in the service of your seasonal rental project but also, quite simply, to ensure a more serene daily life. You may be wondering how to take the plunge and entrust your management to an Airbnb agency? This is the subject of our next article: How to put an apartment under rental management? In addition, you can also consult the articles of our file dedicated to the Airbnb concierge service:

File: All you need to know about the Airbnb concierge service and rental management
What is seasonal rental? 
Seasonal and long-term rental: what are the differences?
What are the vacation rental websites?
How does an Airbnb concierge work?
What are the services of a concierge?
What price and what percentage does a concierge charge?
What is the role of an Airbnb concierge agency?
How to put an apartment under rental management ?
How to get started in concierge services?