Tracking traveler reviews with YourHostHelper
Traveler ratings are very important for the visibility of your accommodation on online platforms but also for the appreciation of travelers before they make a reservation. These evaluations generally address multiple key points of the tenants' travel experience: Quality of accommodation, hygiene, location / location, communication with the host, etc. And are also returned as an average of all traveler ratings. The accuracy of the evaluations but also their concrete aspect since they must be written by tenants who have actually spent a stay in the accommodation are of crucial importance for the profitability of your accommodation on seasonal rental platforms such as Airbnb. Find out how the YourHostHelper concierge and rental management services help you develop your quality and quantity reviews:
Positive opinions thanks to the services designed for tenants:
If our offer is mainly designed to save time on a daily basis and peace of mind for owners of accommodation, it does not neglect the needs of travelers. The democratization of rentals between individuals on the Airbnb model has brought a much higher level of requirements to this type of rental. So much so that today, travelers expect a high quality of service, if not concretely as demanding as the standard of the traditional hotel industry. On 8 Airbnb evaluation criteria, YourHostHelper provides active help on 6 of them to obtain better ratings.
YourHostHelper solutions for better feedback
The cleanliness
Thanks to our Airbnb cleaning and linen cleaning services at the end of each stay, we ensure that the hygiene and cleanliness of the accommodation are impeccable. These concierge and professional cleaning services for your Airbnb rental allow you to obtain the best possible score on the criterion of the cleanliness of the accommodation. More informations : cleaning service / laundry service
The accuracy of the announcement
As soon as YourHostHelper begins the rental management of your accommodation, we create and optimize your online ad. This includes a professional photography service of the accommodation but also a complete description of the property. The ad creation forms are filled out as much as possible so that no information escapes your future tenants. More informations : professional Airbnb photography / Ad creation
Communication
Our concierge service includes tracking traveler requests online, by telephone and in person, a personalized welcome for check-in/check-out as well as 24/7 assistance and maintenance services. We actively communicate with your tenants to ensure their full satisfaction even before their stay is booked and until they leave the rental. More informations : Track traveler requests / maintenance / Airbnb service
The arrival
Arrival management is essential in the rental management business. The YourHostHelper concierge teams make a point of organizing the arrival of travelers as best as possible by anticipating cleaning services and changing linen, the journey of future tenants, etc. The YourHostHelper Check-in service allows you to calmly delegate the management of the schedule and arrivals of travelers to a professional and competent team in this area.
Value for money
Value for money is very often discussed by tenants when it comes to rating. For this, our serviceprice optimization allows you to give an estimate of your phage accommodation with market prices and its fluctuations during the season. We therefore ensure that we always offer the best value for money so as to maximize both your rental income and passenger satisfaction.
Global experience
Bringing together all 8 evaluation criteria, the overall experience allows the travel experience to be synthesized into a single score. As you can see, YourHostHelper provides you with concrete and real solutions to maintain a high level of guest satisfaction throughout their stay. From booking the property to starting the rental, everything is done to ensure that your guests have a wonderful time with you.
More reviews and ratings for your rental property:
The teams actively communicate with tenants. We have a professional and comprehensive business relationship to make sure your renters get the best travel experience possible. The check-out is also a very important moment of exchange for us, which allows us to collect orally the opinions of travelers and to motivate them to leave a review on the rental platform. Of course, ensuring quality service throughout the tenants' stay actively stimulates the acquisition of these positive opinions and is part of the whole.
It is therefore the combination of quality service, active communication and a serene commercial relationship with tenants that allows us to strongly stimulate the acquisition of positive comments on your seasonal rental ads. This brings you several advantages: you can freely consult the opinions of travelers and their feelings about the services of YourHostHelper, the online popularity of your accommodation improves significantly and you quickly manage to get the long-awaited SuperHost badge on the site. Airbnb via these positive reviews.
