Selection of hosts and follow-up of requests from Airbnb travelers
Before making a reservation on an Airbnb listing, travelers may have specific questions that the listing for the listing doesn't answer. Travelers can then freely use the private messaging feature on Airbnb: this connects travelers and property owners directly via an internal messaging system to the site, as can be found on many platforms. This feature is widely used by travelers and is very important in improving your rental income and your occupancy rate. YourHostHelper takes care of responding to traveler requests as quickly as possible and without exception to ensure a maximum response rate to private messages.
Traveler requests count towards SuperHost status
Responding to travelers' requests means first and foremost making sure not to miss out on new bookings. Indeed, without a response from the owners, travelers may be tempted to book another accommodation that they know perfectly matches their expectations. Airbnb has understood this and includes the response rate to messages in the criteria for accessing SuperHost status. Thus, it is necessary for you to have a response rate higher than 90% to be able to claim this status. YourHostHelper takes care of answering all traveler requests and informing them as best as possible so as not only to obtain this 90% rate but also to strengthen the choice of travelers on your rental property.
A follow-up process according to your criteria:
At YourHostHelper, we know how worrying it can be for apartment or house owners on Airbnb to rent their property to complete strangers. This is why, in the context of monitoring reservations and responding to travelers' requests, we attach great importance to promoting booking requests from serious travelers and in correspondence with your criteria. We base this on our direct exchanges with travelers or on reviews left by owners with whom travelers have already stayed. This allows you to calmly delegate the management of your Airbnb rentals: you know that we select for you serious tenants able to take care of your property throughout the rental and respect the places of their stay.
Follow-up of requests to improve your opinions:
The ratings given to owners are critical to their success on the platform. Among the dozen or so criteria for evaluating hosts by travelers, we find communication in particular: "Did the host respond to messages quickly?" ". This service of rapid and permanent response to all travelers' questions will not only reassure travelers before they make a reservation, but also constitute a first basis for positive opinions. Your property thus offers a qualitative travel experience to Airbnb users and vacation rental platforms in general. In short, it is a real benefit in the short, medium and long term that YourHostHelper provides for you throughout the management of the rentals of your property.
