You are currently viewing Interview with Bastien Douchet, Concierge Manager in Rouen

Interview with Bastien Douchet, Concierge Manager in Rouen

What was your background before joining YourHostHelper?

Hello, my name is Bastien DOUCHET. I manage the Rouen sector but also Jumièges and Clères. I previously worked as a real estate agent, where I acquired a solid experience in the sale and management of real estate. I developed skills in property valuation, contract negotiation and coordination of complex transactions. I also learned how to communicate effectively with customers and respond to their specific needs.

With this experience, I realized that the management of seasonal rentals was an exciting job and that I wanted to pursue my career in this field. As a manager of this type of rental, I will be able to use my skills to help owners manage their property efficiently and professionally, ensuring its upkeep, maintenance and enhancement. I am convinced that my past experience gives me a solid base to offer my clients high quality services.

Why did you choose to start with the YouirHostHelper network? What elements particularly appealed to you?

The quality of the services offered and the rigor of this network quite naturally motivated me to join them. In addition, the dynamism of the teams and their reactivity are in total agreement with my values.

What are the essential qualities in the Airbnb concierge job?

The essential qualities are:

  • Rigor
  • AVAILABILITY
  • Dynamism

Added to this is the constant concern to offer the best possible experience for both owners and tenants, in order to always offer a five-star service.

How does the concept of our concierge services meet an expectation of Airbnb apartment owners and others?

Our service offers a complete solution that supports all stages of the rental process, including taking photos, writing listings, managing tenant inquiries and reservations, inventory entry and exit, as well as housekeeping and maintenance.

By offering this service, we allow owners to maximize their rental income while minimizing the hassle of managing their property. In addition, the owners have nothing to advance, the rental income is paid directly into their account by the rental platforms.

Why did you choose the city of Rouen to set up your business and what places would you recommend to a traveler wishing to discover this city?

I naturally chose the city of Rouen because I was born there and I have lived there for 26 years. The diversity of its heritage makes it a popular destination for travellers. Indeed, Rouen has a rich cultural heritage, in particular with its famous Notre-Dame cathedral, the Place du Vieux-Marché where Joan of Arc was burned, and many museums and art galleries. but also because of its rich history dating back to Roman times. Visitors can discover the history of the city through its streets, buildings and monuments. And finally, the city is located on the banks of the Seine and surrounded by magnificent natural landscapes. Visitors can enjoy beautiful walks along the river and in city parks.
Outside the city, the Seine Valley and its loops are full of natural and historical sites which have a great attraction for tourists, young and old.

What can we wish you the best in this new adventure?

I am committed to providing the best possible experience for owners and travelers alike. Their satisfaction will be mine.

That's itute YourHostHelper team welcomes Bastien back to our network of local agencies and wishes him the best in this new adventure. Owners of airbnb rentals in the Rouen, Jumièges and Clères sector, we now invite you to find Bastien Douchet and his seasonal rental management services on the pages of his local agencies: