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Best practices for managing keys in Airbnb rentals

Managing keys is an essential step when renting your accommodation on Airbnb. However, this can sometimes be a cause for concern for owners. Do you live far from your rental and getting there each time a tenant arrives is complicated for you? Does your professional activity involve unforeseen events and travel? Do your daily activities not allow you to be available on the dates and times of your tenants' arrival? Fortunately for you, there are several solutions to facilitate handing over keys to your tenants and ensure the security of your rental. OUR concierge agency in Biarritz Today we present to you nine practical solutions to effectively manage Airbnb key delivery.

1) Entrust the keys to a trusted person

If you cannot handle handing over the keys yourself, the classic solution for handing over the keys to your guests is to ask for help from those close to you. It is naturally appropriate to entrust this task to a trustworthy person who is, above all, available to be of service to you. Depending on your situation, however, it may be difficult to find a loved one who meets all these criteria: geographical proximity to the rental, availability on the usual arrival and departure days and times, trust in key management, etc.

2) Call a neighbor

If you can't count on help from loved ones, your neighbors can be a convenient alternative for collecting Airbnb keys. If you have lived in the accommodation yourself and know a neighbor particularly well, they will certainly be happy to help you by managing the keys for your tenants. Of course, we do not recommend adopting this strategy if you do not know your neighbors too well: there are many issues at stake and you would be taking a risk in entrusting your keys to a person whose reliability you have not been able to test beforehand. .

3) Local traders and partners

This is a solution that is not the most widespread, although it can be truly life-saving. Some local businesses may also be willing to help you with the delivery of Airbnb keys. This can be useful and sometimes more flexible than relying on a loved one who does not live near your accommodation. It is of course advisable to be familiar with the business yourself, to ensure that the business's opening hours correspond to the tenants' hours and, as always, that the merchant is trustworthy. This technique works even more when you offer a counterpart: systematically direct your tenants towards this merchant so that it directly benefits them and thus establish a real partnership.

4) The concierge of your building

If you are lucky enough to live in a building that has a concierge, this can simplify handing over Airbnb keys. The concierge can take care of this task for you. However, not everyone is so lucky and it remains a privilege. Furthermore, there is nothing to indicate that the concierge will agree to provide you with this service, which is not included in his job description. However, as in the previous solutions, it is your relationship with this person that will attract their favor and thus facilitate the acceptance of providing you with this service.

Use alternative solutions or subcontract:

If you cannot delegate key handover to a trusted third party, there are other options to consider. You can use key collection services such as electronic lockers or key boxes.

5) Lockboxes / Key boxes

Key boxes are secure key boxes that can be attached to the outside of your home. Travelers can access keys using a unique code. This allows for secure and convenient key handover. Be careful, however: the popularity of this solution, particularly in the city, has led many cities to simply ban them on public roads so as not to distort the urban landscape. Therefore, contact your town hall before placing one on public roads or street furniture and systematically favor a discreet location on your property.

6) Electronic lockers

Electronic lockers are designed to store keys securely. They are available from certain retailers. As with key boxes, these lockers open using a unique code transmitted in advance to the tenant. This solution is not yet the most widespread and is often implemented internally by rental management agencies. However, in certain cities in France, companies offer such rental boxes specifically for owners of seasonal rentals. This is an excellent solution for delegating the management of your keys at a low cost.

7) Connected locks

Smart locks are a modern, digital solution for Airbnb key collection. This type of lock is not the most economical but is certainly one of the most practical for owners managing their rental remotely. Using the application, you can generate a single-use code for each tenant or delegate certain door opening rights temporarily. You will have understood, here we simply remove the physical key in favor of a digital key or a code specific to each tenant.

8) YourHostHelper: your Airbnb management agency

YourHostHelper is an Airbnb concierge that takes care of the complete management of your rental, including key collection. Our service includes professional photo shooting, creation and optimization of your Airbnb ad, guest management, complete cleaning between each rental, supply of household linen and basic consumables, verification of accommodation between each rental , the 7 days a week maintenance service and the management of traveler deposits and insurance. This naturally includes handing over the keys to your tenants in person.

By using YourHostHelper, you benefit from a professional and reliable Airbnb key collection service, allowing you to concentrate on other aspects of your rental. No more lost keys, access codes not received or tenants waiting in front of the door: YourHostHelper operates in more than 100 cities in France and systematically provides a 24/7 concierge service for your tenants.

Managing keys in Airbnb rentals can sometimes be a challenge, but there are many solutions to simplify this process. Whether you choose to use your loved ones, your neighbors, local merchants, a building concierge, key collection services or a professional concierge like YourHostHelper, make sure you choose the right solution best suits your needs and those of your guests.