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How to create an AirBNB concierge? Advice from our Cannes concierge

Faced with the rise of seasonal rental platforms, the tourism sector has adapted and many companies have developed to support seasonal rentals. This is particularly the case of concierge services, real rental management agencies, which allow owners of furnished tourist accommodation to delegate the entire management of the property on a daily basis. Are you interested in creating an AirBNB concierge? Discover the advice of our Cannes concierge, with all the things you need to know before embarking on the adventure and opening an AirBNB concierge.

What is an AirBNB Concierge? Our Cannes concierge explains

First of all, a brief reminder of what an AirBNB concierge is. These companies were born during the 2010s, when AirBNB and other vacation rental sites were growing at breakneck speed. The creators of these agencies thought that owners would need to delegate the day-to-day management of a property. for seasonal rental, which requires a lot of time and investment. Thus, the owners of furnished tourist accommodation would only have to entrust the keys to their accommodation to an agency that takes care of everything for them, in exchange for a commission: the AirBNB concierge concept was born.

An AirBNB concierge takes care of rental management and therefore offers several services: management of reservations, communication with travelers but also administrative formalities for the arrival and departure of tenants. “We are like a real estate agency, explains Hanane Amimi, director of our concierge Cannes. We are entrusted with a property and we take care of it by ensuring that it is rented, that it remains in good condition and that it is maintained. The important thing for us and that everyone is satisfied: the owners as well as the customers.

Seasonal rental: Why open an AirBNB concierge?

AirBNB allows you to take advantage of very interesting opportunities, given the high demand for this type of structure in the seasonal rental sector. Indeed, with the constant growth of this market in recent years, the number of vacation rental owners is rising sharply. And, as you most certainly know, the management of this type of accommodation and the repetitiveness of stays makes it a very time-consuming and sometimes overwhelming activity. Thus, there is a strong demand on the part of owners to simplify their lives.

This is where the opportunity presents itself: creating an AirBNB concierge service means offering a large number of advantages to owners of seasonal rentals. In particular, you will be able to allow them to make fewer errors by devoting yourself entirely to rental management, but also to save them time on a daily basis. This also makes them gain in serenity, but also in profitability in terms of rental income. It's a virtuous circle: the more visitors are satisfied, the more reservations there are, and the more reservations there are, the more the host generates earnings. And the more earnings they generate thanks to you, the more host customers you will have.

What services do you offer as an AirBNB concierge?

Any self-respecting AirBNB concierge must offer a certain number of services to the owners, but without detracting from the experience of the traveler who must also have a pleasant stay. Thus, a concierge must offer services that will facilitate the progress of the seasonal rental, such as the management of check-in and check-out, assistance during the stay or cleaning and cleaning at the end of location. These services will allow owners to delegate the day-to-day management of their property with peace of mind, while offering a very pleasant quality of service to travellers.

To stand out from other concierge services, you can offer additional services that will put you in the spotlight. For example, you can offer detailed online monitoring of advertisements, with the management of calendars, reservations, but also answer travellers' questions. It is also possible to take care of the publication of online ads by producing qualitative descriptions and high quality photos. Finally, you can choose to offer an optimization of rates per night for properties under rental management, which will also allow owners to benefit from additional rental income.

What are the ideal cities to open an AirBNB concierge?

This is one of the most important questions when setting up an AirBNB concierge. Many factors must be taken into account and if you want to stand out, you will have to innovate and try to win markets that are not yet very busy. In this context, the major tourist cities seem to attract the most, but it can be difficult to win if the seasonal rental offer is already developed. Indeed, you are likely to encounter quite strong competition and you will have to jostle to win and find a place in the world of AirBNB concierge services.

Medium-sized cities are places where settling is a good idea. Some see their number of AirBNB accommodations increase over the years and opening an AirBNB concierge there can be a good way to develop your business. It will also be necessary to think about standing out and offering unique services, different prices or even unique communication that will make you stand out from the crowd. A medium-sized city is a very good starting point for a rental management activity, which you can then develop in the cities or even the surrounding regions as you progress.

What are the steps to take when you want to create an AirBNB concierge?

With the rise of the seasonal rental market and platforms like AirBNB, many owners have embarked on the adventure, and unfortunately sometimes too hastily. Opening an AirBNB concierge requires keeping a cool head and doing things well to hope for satisfactory results. And to do it right, you have to know where to go and what to do. Opening an AirBNB concierge therefore requires a certain investment, in time and effort, in order to acquire the right resources and take the right steps to avoid going blind.

The legal formalities necessary to create an AirBNB concierge service

Starting an AirBNB concierge company is similar to starting any other type of business venture. You need to create a legal entity, which you can do with a lawyer or online. If you had started to find out about the formalities for creating an AirBNB concierge service before consulting this article, you have most certainly already heard of the G card. Obtaining this card is compulsory in France as soon as you wish to carry out an activity. professional related to the management of real estate.

Prepare a business plan before opening an AirBNB concierge service

You also need to have a plan, to know in which direction your project will go. Indeed, if the creation of an AirBNB concierge service seems easy at first glance, it is not. Along with the market study, the business plan is undeniably the obligatory step for any business creation and particularly in the case of an AirBNB concierge service. Like a rudder, without it it's hard to know where to go and how to proceed. So you have to think about defining what you want to do and how you are going to do it, then set goals.

And why not join an existing franchise?

Another solution that may seem interesting is available to you. You can join an existing AirBNB concierge franchise to expand into a new city. This is for example the case of YourHostHelper, which encourages the development of its concierge services in new cities. Thus, you will benefit from personalized support and comprehensive training, which will allow you to practice the AirBNB concierge activity within a structure that is constantly developing to offer the best rental management services. Do not hesitate to consult the our franchise website to get more information.

Creating an AirBNB concierge is an interesting challenge, which can open many doors and offer great prospects, taking advantage of a sector that is constantly developing: seasonal rentals. Thus, by opening an AirBNB concierge service, you will be able to offer owners the possibility of delegating the management of their property and offer a quality service to travelers, while ensuring the sustainability of your business thanks to the concierge services that you have put in place. However, you should not take the creation of such a business lightly, but on the contrary establish a serious and reliable project to ensure your success.