Management of arrivals and departures in our concierge agency in Cannes
A concierge agency in Cannes for the management of arrivals and departures
As any owner could have foreseen, seasonal rental requires very high availability. Throughout the year, but especially during the high season, the arrivals and departures of tenants follow one another and it is essential to ensure a quality service so that each tenant feels unique and closely followed. . Our concierge agency in Cannes puts everything in place to carry out check-ins and check-outs in the best conditions throughout the year. As an owner, you are therefore 100% relieved of this aspect of rental management and our team is on site and on your behalf to ensure the arrival of tenants in the best conditions.
Preparing for the arrival of tenants:
The arrival of your tenants is a crucial step. The first meeting and the first steps in the accommodation partly condition the quality of the stay and the feelings of newcomers. It is therefore essential for us, as a professional concierge agency, to put everything in place so that your tenants' stay takes place in the best conditions and from the start. Therefore, before check-in, our team takes care of the cleaning of the accommodation, the change of linen, the replenishment of consumables, etc. In addition, we contact new tenants to best organize arrival times and conditions.
The meeting with the tenants is done in a professional way and with a smile, just as we carry out the inventory of fixtures of entry of the housing in the best conditions. Furthermore, our concierge agency in Cannes takes care to present the accommodation entirely with its specificities and the operation of the various devices (multimedia, household appliances, etc.) and ensures, in the broad sense, that your tenants can feel at home and have all the elements available to spend a pleasant stay with you.
The availability of our concierge team in Cannes:
The concierges of our agency in Cannes organize their schedule accordingly to always have a good margin of manoeuvre. This allows us to better react in the event of an unforeseen event. Transport, itinerary or various unforeseen problems can quickly impact the ability of your tenants to be present on time for the appointment. Our concierge in Cannes will contact your tenants in advance to ensure the meeting schedule and inform your tenants of the best ways to reach their destination in the best conditions.
The organization of the check-in:
- Your YourHostHelper concierge arrives several minutes before the agreed appointment.
- We welcome newcomers to the accommodation address with a smile and professionalism.
- We visit the accommodation together to effectively present the places to newcomers
- We present the operation of furniture / real estate / household appliances
- We carry out the inventory together and manage the deposit for the stay
- We inform tenants about all the things to know for their stay
- We suggest places and activities nearby so that your tenants have an excellent stay.
- Of course, we also give the keys of the accommodation to new tenants
Cancellations are unfortunately legion in the world of Airbnb rentals. Such a situation, if it is never ideal, is not necessarily dramatic. Our team knows how to manage these situations and immediately takes care of reacting so that it does not in any way interfere with the planned course of things: contact with the platforms to apply the regulations on last-minute cancellations and search for new tenants so that the accommodation is still occupied as originally planned.
