Renting a property on Airbnb is a great adventure for all owners. However, the stakes are high and there are many pitfalls to avoid. Indeed, renting on Airbnb follows many rules, both official and unofficial. We invite you to explore together the 3 mistakes generally made by newcomers to the market and which strongly affect their success on the platform.
1 – Underestimating the availability that Airbnb rental implies
Most Airbnb rental owners are professionally and personally active people with busy schedules. On the other hand, Airbnb rental requires high availability. It is not only a question of making yourself available to manage the arrivals and departures of the accommodation. Answering questions online, housing maintenance, cleaning, laundry, repairs are all particularly time-consuming daily actions.
In addition, the management of unforeseen events will also reduce your daily availability: a loss of key during a stay, a broken down water heater, an electrical problem or any other problem always arises at the wrong time and will require a lot of reactivity. You will not be able to leave your tenant in the lurch and put off solving problems until later: responsiveness must be immediate so that your tenants' stay does not turn into an ordeal.
In this way, we quickly realize that the availability for the management of an Airbnb rental cannot be subject to concessions. This is all the more true in high season, when people move in and out of the accommodation quickly and when the almost permanent occupation leads to higher than normal use of the accommodation.
Our Airbnb rental management services are here to help. Thanks to the YourHostHelper concierge services, you delegate your daily actions serenely and 100%. Our team of concierges takes care of everything for you and we take care of keeping you informed as soon as a problem concerning you or the accommodation disturbs your tenant's stay. More information on our page concierge services and rental management.
Thinking about your accommodation for yourself and not for the tenants
In its early days, the Airbnb platform was designed to allow travelers to easily find a room with locals. The meeting and the discoveries were then central in the communication of the platforms. If these two aspects are not absent from Airbnb's communication today, in practice, we see that many travelers are only looking for a seasonal rental at an affordable price. The meeting and the charm of the “homestay” having yielded to the comfort of renting an entire accommodation in which one can feel at home.
Consequently, and for this type of traveler, it is advisable to offer accommodation that everyone can easily appropriate, for a weekend or a stay of a few weeks. The depersonalization of housing is therefore important and should not be neglected. No more family photos on the shelf, too personal memories or inherited furniture. Housing, in its design as in its decoration, must adapt to the greatest number of people to find takers and attract more.
We also discussed this point in detail in the file Everything you need to know to get started in seasonal rental on Airbnb. You can also find this point in particular in our free e-book, accessible by subscribing to the YourHostHelper newsletter free of charge and without obligation.
Make concessions on the quality of the services offered
For lack of desire but more for lack of time, many owners choose the minimum service for the management of their rentals. Minimal communication with tenants, quick inventory without any real exchange, unavailability during the stay… These are all concessions not to be made to succeed on Airbnb.
Travel via Airbnb has evolved and tenants are more and more demanding. Beyond the travel experience, they are now looking for a comfortable stay with an invested and available owner. We then approach the criteria of traditional rental and the level of quality must be high to stand out among the ads and comments on Airbnb.
Airbnb agencies like YourHostHelper are intended to, in addition to facilitating the management of owners, increase the quality of service to tenants. Reception, availability, cleaning, assistance and troubleshooting are all services noticed and appreciated by tenants. They find in our Airbnb concierge service an echo of their requirements and appreciate their stay with you all the more. Concludes Michael from our Airbnb concierge in Cannes
