Selection of hosts and follow-up of requests by our concierge agency in Cannes
Monitoring tenants is undoubtedly a step not to be missed under any circumstances. Airbnb is, beyond being a seasonal rental platform, a great way to meet new people and exchange with new people that our daily lives would not have brought us to meet. This is also one of the main axes of the platform's communication and a determining factor in many travel experiences. Therefore, our concierge agency in Cannes makes sure to place people and contact with travelers at the forefront of his daily work.
The follow-up of the tenants before the reservation is made:
The follow-up of the tenants is done even before the booking is made. Indeed, by consulting your rental ad, many Internet users will have preliminary questions before any reservation. Many people use the platforms' internal messaging service to contact owners. The request for additional information on the rental is the most common reason. But for many travellers, it is also an opportunity to assess the sympathy of the owner and therefore an omen of a good or bad stay.
For owners and concierge agencies like YourHostHelper Cannes, it is also an opportunity to take the temperature and analyze the first exchanges with future tenants. Why do they want to book the accommodation? For holidays with family, friends, on a special occasion? How long are they planning to book for? etc The exchange upstream of a reservation is therefore essential and rich in information. Our concierge agency in Cannes therefore makes it a point of honor to actively monitor exchanges with future tenants online.
Our concierge agency in Cannes follows your recommendations:
Many owners have, before entrusting their property to our concierge, managed their rentals themselves in the past. This prior experience is instructive and allows owners to determine their requirements more precisely. This is an excellent thing and our agency is listening to landlords to meet their requirements on the selection of tenants. Based on our experience, we ourselves apply rules for selecting and monitoring tenants so that each stay takes place in the best conditions and to avoid disappointments at the end of the stay.
Better reviews and superhost status with our concierge agency Cannes:
One of the criteria for obtaining Superhost status is to maintain a response rate to messages above 90%. This requires great rigor and regularity that our concierge agency places at the center of its daily attention. In addition, actively following travelers throughout their booking process (before, during and after the stay) is also the best way to generate positive reviews. Listening and monitoring are essential criteria for the satisfaction of your tenants and this dedicated service allows you to obtain better advice on a daily basis and over the long term.
