AirBNB concierge services have grown in recent years following the growing success of vacation rentals. Created to support the owners of furnished tourist accommodation, they allow them to delegate the daily management of a property for seasonal rental. Our Royan concierge explains how a concierge works and in particular the rates charged by it.
Why use an AirBNB concierge?
For many, seasonal rental is a real goose that lays the golden egg. All you have to do is place your accommodation for rent on AirBNB to earn substantial rental income, without having to work a lot. However, it is not. The daily management of a vacation rental requires a lot of time and energy. Indeed, platforms such as AirBNB are designed to provide visibility to your accommodation, but the operational management is entirely up to you. Finally, this was the case before the massive arrival of AirBNB concierge services in recent years.
So what is the concept of AirBNB concierge services? It's very simple: it's a rental management agency that takes care of the entire daily life of a seasonal rental property. "In short, the owner no longer has anything to do," explains Anne-Claire, director of our Royan concierge service. He entrusts his keys to our team of concierges who take care of the property and who will do everything to ensure that it benefits from the best possible rental income." As a result, the owner no longer experiences any stress on a daily basis.
What are the rates for AirBNB concierge services?
As we mentioned in a previous article on Airbnb concierge rates, the pricing policy is very different from one brand to another. Each concierge service applies a different pricing system. Overall, concierge services charge owners a 20% commission on rental income. This is therefore a percentage pricing system. Some concierge services offer a fixed pricing system, based on the services provided to each client and billed monthly. Finally, some concierge services apply both types of pricing: the first is fixed, paid monthly, and the second is a percentage of rental income. “Each concierge service is different,” explains Anne-Claire, director of our Royan concierge service. “You have to take the time to compare them before making a decision.”
It is thanks to these commissions that AirBNB concierges can remunerate themselves and pay the concierges they employ, but also the services subcontracted by certain concierges, such as assistance or cleaning services. "Concierges rely on a large number of employees to keep a competitive price, but with a large number of customers," explains Anne-Claire. In addition, by increasing the rental income of owners, AirBNB concierges ensure positive word-of-mouth, offering them new partners who will also come and put their property up for seasonal rental.
What services are provided by AirBNB Concierges?
It is indeed necessary to avoid rushing before choosing a concierge to entrust your seasonal rental. They are all different and do not necessarily offer the same concierge services. In addition, some concierge services at a good price will not have many positive reviews, and vice versa. The most expensive concierge services are not necessarily the best, so be careful to compare rental management agencies before choosing one. Some cities offer a large number of concierge services, leaving you with a wide range of options for your tourist accommodation.
Rental management services are numerous and varied: creation of the advertisement, professional cleaning carried out between each traveler, management of arrivals and departures with administrative formalities. Concierges also offer the provision of bath linen and basic consumables to travelers: shampoo, shower gel, or toilet paper. Finally, many concierges offer assistance to travelers and a maintenance service available 24 hours a day, 24 days a week. "Our goal is to offer a complete hotel experience to travelers while ensuring maximum peace of mind for owners," explains Anne-Claire, director of our concierge Royan.
YourHostHelper, an AirBNB concierge service with premium services
At YourHostHelper, we have chosen to offer a Complete Management package including 15 rental management and concierge services. This is one of the most comprehensive offers among all AirBNB concierge services on the market. "We guarantee the best concierge service at the best price to all the owners who work with us," rejoices Anne-Claire, director of our Royan concierge service. "These services are indeed provided at a more than reasonable price: only a 20% commission on your rental income is requested, which is a more than advantageous rate given the quality and quantity of services provided.
In addition to the services mentioned above, YourHostHelper ensures the online management of your ad, whether it is the calendar but also the follow-up of the tenants, before and after their visit. We offer them a small gift when they arrive, and for owners, we adjust the rates per night to optimize their rental income, thanks to our extensive knowledge of the local rental market and according to many criteria such as the size of their accommodation, its location or local news.
The advantages offered by the YourHostHelper concierge service
YourHostHelper also offers many advantages such as fully personalized and remote rental management. In fact, the owners do not even need to be on site. "We work together, hand in hand, in complete trust," explains Anne-Claire, director of our Royan concierge service. So, even if the owners are not present on a daily basis, the collaboration is completely transparent." Finally, the contract between YourHostHelper and the owners does not contain any hidden clauses, additional fees to pay and above all, it is without obligation. The owners are in fact free to terminate their contract whenever they wish.
Advice from our Royan concierge to compare the different AirBNB concierge services
If your choice is still not made, you can compare the concierge services between them in order to find the one that will make you happy and that of your seasonal rental. Indeed, do not hesitate to ask for income estimates from the concierge services that offer them to realize the costs that await you. Also, review the services offered to find the best deal for you based on your needs. Finally, check the different opinions: there is nothing better than the experience of other users to obtain as much information as possible and guide you in your choice of AirBNB concierge.
After exploring the different options offered by the AirBNB concierge services, you will see a little more clearly and you will be better able to orient yourself in the choice of the AirBNB concierge service with which you will work. The prices of AirBNB concierge services are also aspects to take into account because several types of pricing exist, which can cause some variation in your rental income. Be careful not to overpay a concierge who offers services below your expectations, and think about the quality of stay you can offer your future tenants.

